Your privacy is our priority. This page clearly explains how roya138 collects, uses, stores, and protects your personal information every time you use our platform.
All data transmitted between your device and roya138 servers is protected with 256-bit SSL encryption. This means your personal and financial information cannot be intercepted or read by unauthorized parties during transmission.
Member data is stored in data centres equipped with strict physical and digital access controls. Database access is restricted and monitored 24 hours a day to prevent any unauthorised intrusion.
Only specifically authorised roya138 staff may access members' personal data, and only for the purposes required. All access is recorded and regularly audited to ensure compliance with the privacy policy.
Roya138 has never and will never sell, rent, or share members' personal data with third parties for marketing or commercial purposes. Your data is used solely to operate and improve platform services.
Every member has the right to request a copy of the personal data we hold, correct inaccurate information, or request data deletion under certain circumstances. Such requests will be processed within 30 business days.
The roya138 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our privacy practices in line with the latest regulatory developments to ensure the best protection for our members.
This Privacy Policy ("Policy") describes how Roya138 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the website roya138.pro and all related services. This policy applies to all registered members, guest users, and anyone who interacts with our platform.
By registering or using the roya138 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further enquiries.
Roya138 complies with Personal Data Protection Act 2010 (PDPA) Malaysia and all applicable related legislation. We continuously update this policy in line with legal changes and industry best practices.
Roya138 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect:
| Data Categories | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | Throughout active account + 5 years |
| Financial Data | Deposit & withdrawal processing | 7 years (legal requirement) |
| Gaming Data | Dispute resolution & improvement | 3 years after account closure |
| Technical Data | Security & performance analytics | 90 rolling days |
| Session Cookies | User experience & login | Expires when the session ends |
Roya138 uses your personal information solely for the following purposes:
Roya138 does not sell, rent, or trade members' personal data to any third party. However, we may share certain information in the following limited circumstances:
We work with trusted third-party service providers for platform operations, including payment gateway providers, identity verification platforms, cloud service providers, and analytics companies. All providers are bound by strict confidentiality agreements and are only permitted to use data for the specified service purposes.
Roya138 may disclose your personal information if required by law, court order, or a legitimate request from law enforcement agencies. In such situations, we will notify you in advance unless prohibited from doing so by law.
The security of your personal data is a responsibility we take very seriously. The technical and organizational security measures we implement include:
Your personal data is stored on servers located in data centres that comply with international security standards. Data retention periods are as stated in the Section 2 schedule and are subject to applicable legal requirements.
The roya138 platform uses cookies and similar tracking technologies to enhance user experience and ensure smooth platform functionality. There are several types of cookies we use:
These cookies are required for core platform functions such as login authentication, session management, and security. They cannot be disabled without affecting platform functionality.
These cookies help us understand how members interact with the platform — which pages are visited most, how long gaming sessions last, and where users encounter difficulties. This information is used to improve platform design and functionality.
These cookies store your personal preferences such as interface language, display settings, and other preferences so you do not need to reconfigure them each time you visit the platform.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect your experience on the roya138 platform.
As a roya138 member, you have the following rights regarding the personal data we hold:
You have the right to request a copy of all personal data we hold about you in a readable format.
You may request the correction of any inaccurate or incomplete personal information in our records.
In certain circumstances, you may request that your personal data be deleted from our systems, subject to applicable legal requirements.
You may request that the processing of your personal data be restricted in certain situations while a dispute is being resolved.
You may request your personal data in a structured, machine-readable format for transfer to another platform where applicable.
You may withdraw consent for marketing communications at any time through your account settings or by contacting us.
To exercise any of the rights above, contact the roya138 support team via live chat on the platform. We will process your request within 30 business days from the date of receipt.
The roya138 platform is strictly for individuals who are of age 18 years and above. We do not knowingly collect or process personal information from children under the age of 18. If we discover that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately.
The roya138 platform may contain links to third-party websites or services including game providers, payment providers, and other partners. roya138 is not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.
Roya138 reserves the right to update or amend this Privacy Policy at any time in accordance with changes in legislation, business requirements, or improvements to data protection practices. When significant changes are made, we will notify members via an in-platform notice or email to the registered address.
The "Last Updated" date at the top of this page will be updated whenever changes are made. Continued use of the platform after the effective date of any amendment means you accept the latest version of this Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how roya138 handles your personal data, our team is ready to assist through:
We take every privacy-related complaint seriously and will work to resolve it fairly and transparently. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
With the latest encryption, a transparent privacy policy, and 24/7 support, roya138 is an online gaming platform you can trust completely. Start your gaming experience today.