At roya138, we believe online gaming should be an enjoyable form of entertainment — not a burden. We provide a range of tools and resources to help you stay in control at all times.
Roya138 provides a complete set of tools you can use on your own, at any time, directly from your account settings — no approval required.
Set the maximum amount you can deposit per day, week, or month. Once the limit is set, the system will automatically block any deposit that exceeds that amount without exception.
Set the maximum loss amount you are willing to sustain within a given period. Once this limit is reached, your gaming session will be automatically ended to prevent further losses from occurring.
Control how long you play in a single session by setting a time limit. The system will send an alert when you are approaching your time limit and will automatically end the session once the limit is reached.
Need a short break? Activate cool-off mode for 24 hours, 7 days, or 30 days. During this period, your account will be fully restricted from any gaming activity — but can be reactivated once the period ends.
If you feel that gaming is starting to have a serious impact on your life, the permanent self-exclusion option allows you to close your account permanently. This decision cannot be reversed and we will honour it fully.
Enable in-platform notifications that will remind you of your session duration, the amount spent, and any unusual activity in your account. These alerts are designed to keep you informed and help you make smarter gaming decisions.
All these control tools are accessible directly from your account settings. No complicated process — just a few clicks and your limits take effect immediately.
Access responsible gaming control settings through your account profile menu after logging in to roya138.
Select the type of control you want to set — deposit limit, time limit, loss limit, or self-exclusion — and enter the appropriate value.
The limit you set will take effect immediately upon confirmation. To reduce a limit, a cooling period will apply to ensure the decision is made carefully.
Our support team is available 24/7 via live chat if you need additional guidance or want to learn more about the options available.
Honestly assessing your playing habits is the first step toward healthier gaming. Below is an overview of risk levels based on common playing patterns.
Problem gambling rarely happens overnight — it usually starts gradually. Recognising the early signs can protect you from more serious consequences on your finances, relationships, and mental health.
If you recognise any of the signs listed here in yourself or someone you care about, do not wait for the situation to worsen. Contact the roya138 support team or seek professional help immediately.
Feel needing to wager increasingly larger amounts to experience the same level of excitement as before.
Frequently chasing losses by betting more, and ultimately losing more money.
Hiding your playing habits from family members, a partner, or friends out of embarrassment or fear they will intervene.
Using money that meant for basic necessities — rent, utility bills, food, or your children's education — to fund gaming activity.
Feel restless, irritable, or distressed when unable to play or forced to stop playing temporarily.
Neglecting work, family, or social responsibilities due to spending too much time and mental energy on gambling activity.
Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact our support team or use the available control tools.
If your responses are concerning, the roya138 support team is ready to help — no judgment, just support.
Contact Our SupportAt roya138, we do not simply provide a fun gaming platform — we also take on a great responsibility for the well-being of every member. Online gaming should be an enjoyable and relaxing activity, not a source of stress or financial hardship. That is why responsible gaming is not just words on paper for us — it is part of the DNA of the roya138 platform.
We understand that for most people, playing at an online casino is a way to unwind after a long day, try their luck occasionally, or simply enjoy an engaging game. However, we also recognise that a small number of users may face challenges in controlling their playing habits — and for them, roya138 is here with full support and zero judgment.
Roya138's responsible gaming approach is built on three core pillars: prevention, early detection, and ongoing support. As a preventive measure, we provide easily accessible and user-friendly control tools so every member can set their own limits before any issues arise.
In terms of early detection, our system is designed to identify play patterns that may indicate risk — and our team is trained to respond with sensitivity and efficiency when such signs are detected. We do not wait for members to come to us; instead, we reach out first.
On the support side, roya138 provides an open, non-judgmental, and trustworthy communication channel. Whether you simply want to ask about setting a deposit limit, or you are facing a more serious challenge — our support team is ready to listen and assist 24 hours a day, seven days a week.
While roya138 provides all the necessary tools and support, responsible gaming is ultimately a shared responsibility between the platform and its members. We need your commitment to be honest about your playing habits, use the provided control tools proactively, and contact us promptly whenever something feels off.
Remember that gaming should bring joy, not anxiety. If at any point your playing starts to feel like an obligation rather than a choice — that is the time to pause and reassess. roya138 will always be here to help you make the best decisions for yourself.
Sign up today and enjoy a fun, safe, and responsible gaming experience. Our control tools are ready for you from the moment you join.